Your Topaz Labs account will be created automatically when you make your first purchase. The email used at checkout will be the email used to create your account.

A temporary password will be emailed to you. If you don't see it, please check your spam folder.

If you do not receive a temporary password, please reach out to our support team for assistance.

Create A Topaz Labs Account

To log in to your Topaz Labs online account:

click the Account option in the main menu of 

You will be prompted to log in with your topazlabs.com user email and password.


Log In To Your Account

You can log out of your topazlabs.com account using the Logout button in the sidebar menu of any account page.

Log Out Of Your Account

Your www.topazlabs.com user email and password controls access to your online account and your applications.

If you know your current password, you can 

If you don't know your password, go to the 

On the next screen, enter the email associated with your Topaz Labs account.


Once submitted, you will receive an email with prompts to reset your password.

Reset Your Topaz Labs Password

 in your Topaz Labs Account, you can edit your email (or name), with or without changing your password.

All of the top fields, First Name, Last Name, Display Name, and Email Address, are required. 

You can leave the password fields blank or fill all fields in to reset all info at the same time.

More Details on Changing your Password

Please note, the new email you want to use cannot already be registered with an account in our system. If you have already set up a separate account with the new email, please contact our support team to assist you.

Contact Our Support Team

Change My Topaz Labs Account Email

 to see your subscriptions listed. You will see a quick view of your subscription details like Status, Amount, and next Payment Date:



Some users will have both of these account pages, and the same information should be shown on both for subscriptions. If you see differing details, please be sure you are logged in with the same account across our pages.

When you click on the quick view, for either account page, you will see the full details of the subscriptions, and you will be able to "Cancel," add a new payment method, or change your billing details with "Edit" at the bottom of the page.


Click on the "Cancel" button for any subscription and you will see the status updated in the full and quick view. Be advised that if you have multiple subscriptions you want to cancel, you will need to open the full view for each one to make changes.

Some users may only have one subscription for multiple products as a collection, while other users may have multiple subscriptions for different offers.

Please note that Annual Commitment subscriptions cannot be cancelled until the 11th month of your time. 

When you enroll in this plan, instead of a month-to-month subscription, which can be canceled anytime, you are entering into a contract for 12 months at a discounted price.

In the 11th month, you will be able to cancel and will not be locked into another 12-month commitment with the reduced rate.

If you choose to "Add Payment" from a Manual Renewal, you will be taken to this page. Note the checkbox for "Use this payment method for 

Learn More about Adding a New Payment Method Here


If you have cancelled but decided to "Resubscribe" 

prior to the end of your current subscription timeline


If you choose this option, you may be directed to re-add your payment method before continuing.

This will be through our checkout page. However, because your current subscription timeline would not be finished, you will not be charged right away, as shown below:


Please note that all plans have different pricing. This screenshot does not guarantee a specific price on any particular plan and is for example purposes only.

Managing Your Subscriptions

After purchasing or subscribing, your My Products page contains a record of the apps and versions you can access, installer links, and version details.

Go to My Products

Apps you can access will be shown on the left side of the page, while the version installers are on the right.


After the first year, you can continue using what you already own or purchase additional upgrades. 

You'll find your Upgrade status under each app that you own. Learn more about updating in the following sections.

There's no requirement to purchase upgrades, and you can keep using the versions you own after your upgrades expire.

, you'll see download links for Mac and Windows installers. 

If your Upgrade License is Active, then you will find links for the newest version of the app.

If your Upgrade License is Expired, you will find links to download the newest version released and the newest version you own.


If you want to renew upgrades, you can do so from the same screen. These options will add upgrade items to your shopping cart.

Learn More about Upgrade Plans Here

If you want to save the most on your upgrades, opt-in for annual auto-renew upgrades at checkout. 


Learn More about Auto-Renewals Here

My Products Page

You can access all of your installers from your “

" page, and download directly to the new computer. We do 

Learn More about Your My Products Page Here

' so the new computer will be recognized. 
You can install your Topaz Labs apps on as many computers as you'd like, but you can only log in on the same number of computers as the number of 

Learn more about Seats here


For Photo AI, if you have reached your max amount of seats, then you will see the 

 window open.

Click on any box that shows a current computer registered and you can log out, even if it's from a different system. This will allow you to switch your registration to a new one.



Our support team does not have access to the list of registered computers for your account and aren't able to remove previous registrations. This step can only be done in the user's Photo AI app.

Move Apps to a New Computer

To access this screen, use the link above or click the Orders menu option on any page of your topazlabs.com account.

Access Previous Orders And Invoices

If you have a subscription, the card used when you enroll will be saved for future payments.

Learn More about Subscriptions Here

If you need to add or update your payment method, click on the Add button and open the credit/debit or PayPal option:

Once you have a payment method on file, you will see a button to delete if you want to remove that option. If you have more than one option, the top one will be the default, and you'll also see a button to choose a different method to make a different one the default.



If you have an active subscription with no method or an expired one on file so that your auto-renewal cannot be processed, your subscription will be put on hold and you will not have ongoing access to the benefits of the subscription. If you receive a notice that this has happened, please contact our support team. 

Do not attempt to add a new subscription to your account without either canceling the original subscription from your 

 or contacting us first because you may end up being charged for both. We can re-process the correct auto-renewal once a new method has been added or you can 

Contact Support

Saved Payment Methods

End User License Agreements

Purchasing

 for all of your account needs! Your account includes your profile details, subscription and payment settings, access to past invoices, and more.

Your Account