Your Topaz Labs account will be created automatically when you make your first purchase. The email used at checkout will be the email used to create your account.

A temporary password will be emailed to you. If you don't see it, please check your spam folder.

If you do not receive a temporary password, please reach out to our support team for assistance.

Create A Topaz Labs Account

To log in to your Topaz Labs online account:

click the Account option in the main menu of 

You will be prompted to log in with your topazlabs.com user email and password.


Log In To Your Account

You can log out of your topazlabs.com account using the Logout button in the sidebar menu of any account page.

Log Out Of Your Account

Your www.topazlabs.com user email and password controls access to your online account and your applications.

If you know your current password, you can 

If you don't know your password, go to the 

On the next screen, enter the email associated with your Topaz Labs account.


Once submitted, you will receive an email with prompts to reset your password.

Reset Your Topaz Labs Password

 in your Topaz Labs Account, you can edit your email (or name), with or without changing your password.

All of the top fields, First Name, Last Name, Display Name, and Email Address, are required. 

You can leave the password fields blank or fill all fields in to reset all info at the same time.

More Details on Changing your Password

Please note, the new email you want to use cannot already be registered with an account in our system. If you have already set up a separate account with the new email, please contact our support team to assist you.

Contact Our Support Team

Change My Topaz Labs Account Email

After making a purchase, your My Products page contains a record of the apps and versions you own, your upgrade status, installer links, and version details.

Go to My Products

Desktop app purchases are a one-time payment for a (non-pro) lifetime license plus one year of updates. This gives you permanent use of the software for all versions released within the first year of ownership without any ongoing payments. 

Apps you own will be shown on the left side of the page, while versions you own are on the right.

After the first year, you can continue using what you already own or purchase additional upgrades. 

You'll find your Upgrade status under each app that you own. Learn more about updating in the following sections.

There's no requirement to purchase upgrades, and you can keep using the versions you own after your upgrades expire.

, you'll see download links for Mac and Windows installers. 

If your Upgrade License is Active, then you will find links for the newest version of the app.

If your Upgrade License is Expired, you will find links to download the newest version released and the newest version you own.


If you want to renew upgrades, you can do so from the same screen. These options will add upgrade items to your shopping cart.

Learn More about Upgrade Plans Here

If you want to save the most on your upgrades, opt-in for annual auto-renew upgrades at checkout. 


Learn More about Auto-Renewals Here

License vs. Upgrades

You can access all of your installers from your “

" page, and download directly to the new computer. We do 

Learn More about Your My Products Page Here

' so the new computer will be recognized. 


Your apps will run in trial mode even if you are logged into your account online. You must also log into the apps themselves to connect to your activation and ownership.


You can install your Topaz Labs apps on as many computers as you'd like, but you can only log in on the same number of computers as the number of 

Learn more about Seats here


For Photo AI, if you have reached your max amount of seats, then you will see the 

 window open.

Click on any box that shows a current computer registered and you can log out, even if it's from a different system. This will allow you to switch your registration to a new one.



Our support team does not have access to the list of registered computers for your account and aren't able to remove previous registrations. This step can only be done in the user's Photo AI app.

Move Apps to a New Computer

For some apps, you may see a reference to seats in various places within the app or your Topaz Labs account.

Seats simply represent the number of computers you can use your app on at the same time.

If you own 2 seats, you can use the app on two computers at the same time. If you own 3 seats, you can use the app on 3 computers at the same time, and so on.

All Standard Topaz Labs program licenses come with 2 seats by default.

Learn More about all Purchase Options Here

You can install your apps on as many computers as you want. Seats only limit the number of times you can be logged in to an app at the same time.

When you try to log on to a new device and you're already using all your seats, your app will prompt you to "take" a seat from another computer.

Select the computer you want to take the seat from, and it will be assigned to the computer you are currently using.

What Are Seats?

To access this screen, use the link above or click the Orders menu option on any page of your topazlabs.com account.

Access Previous Orders And Invoices

If you have a subscription, the card used when you enroll will be saved for future payments.

Learn More about Subscriptions Here

If you need to add or update your payment method, click on the Add button and open the credit/debit or PayPal option:

Once you have a payment method on file, you will see a button to delete if you want to remove that option. If you have more than one option, the top one will be the default, and you'll also see a button to choose a different method to make a different one the default.



If you have an active subscription with no method or an expired one on file so that your auto-renewal cannot be processed, your subscription will be put on hold and you will not have ongoing access to the benefits of the subscription. If you receive a notice that this has happened, please contact our support team. 

Do not attempt to add a new subscription to your account without either canceling the original subscription from your 

 or contacting us first because you may end up being charged for both. We can re-process the correct auto-renewal once a new method has been added or you can 

Contact Support

Saved Payment Methods

End User License Agreements

Purchase Information

Navigate your Topaz Labs account with ease. Your account includes links to every app you own, access to past invoices, upgrade options, upgrade status and more.

Your Account