Troubleshooting
To debug Topaz Photo AI, try the following steps first:
- Restart the application.
- Reboot your computer and try again.
- Make sure to go into Photo AI using the version you own. If you need to revert to a prior version, you can access them here.
- Verify your computer meets the system requirements. Update your graphics driver or operating system to the latest version.
If you are unable to find a solution in our docs or forums, please send us a message.
Please provide as much detail as possible about the issue you are experiencing, including screenshots or screen recordings to help the support team resolve the problem quickly.
For versions 3.5.0 and higher, utilize the Get help button and click Contact Support for an efficient way to set up a support ticket.
