Standard use of our desktop apps, including their plugins, can be trialed prior to purchase. Trials have no time limit, and you can access our trials from our Topaz Labs Downloads Page to install.

Topaz Labs Downloads Page

When you first open each app, you will see an Activate window. Click on 'Start a Free Trial' for Photo AI and Video AI or 'Create an Account' / 'Login' for Gigapixel to begin.

Trials won't automatically charge you if the product doesn't suit your needs- no need to provide any payment information to preview the enhancements.

If you decide to purchase, you can click on the yellow "Trial Mode" button in the top, right side of the app interface to open the Activate window, shown in the screenshots of the activation windows above. 

Next, you can click on the Buy button, which will take you to the purchase options.

You can also go to our Topaz Labs Shop Page to checkout all of our products.

Topaz Labs Shop Page

Return to your installed application, and click on Account>Activate/Log in with the drop down menu options.

If you decide not to purchase, you can delete the app from your computer. No other steps are needed.

Trial a New Version of an App You Already Own

If you already own an app license with an expired upgrade plan, you can trial a new version.

Keep in mind that installing a new version will replace your current copy. However, this can be reversed if you decide not to update. More in the After Trialing a New Version section.

To trial the new version, install the current release from our Topaz Labs Download Page. 

When you log in, you will see a message indicating that you do not own this version, but you can click on ‘Try this version!’ / 'Free Demo' or the X in the right corner to continue to thee trial mode.

Once you've had time to try it out, you can keep the new version by purchasing a renewal with the “Renew Upgrades” or “Renew your seats” option in your “My Products" page. This new upgrade plan will give access to the newest version right away, as well as a year of unlimited update coverage.

If you decide not to keep the newer version, you can revert to the version you already own with the “Owned” installer buttons in your “My Products" page.

Topaz Labs “My Products" page

Cloud rendering cannot be used during app trials. Images tested in Photo AI and Gigapixel cannot be saved. With Video AI, you can export trial results with a watermark.

If you decide to purchase, videos processed during the trial must be re-exported to be saved without a watermark. In other words, the watermark is not “unlocked” or removed automatically after purchasing.

Try Before You Buy

Individual/Standard (non-Pro) application license and upgrade purchases can be refunded within 30 days. Refunds are typically received within 5-7 business days.

Cloud credit orders and subscriptions are non-refundable.

Monthly app subscriptions are non-refundable.

All Topaz Labs transactions are in USD. Refunds will be processed for the exact amount you've paid in USD and cannot accommodate fluctuations  in exchange rate.

If you are considering a refund, keep in mind that our support team offers free assistance with image testing, suggestions for best results, and options for workflow. We can also troubleshoot login conflicts and more. 

Check out our Basic Troubleshooting Page for First Steps

For performance concerns, please check our System requirements pages for compatibility as a first step. Reach out if you have any questions.

Photo AI System Requirements

Video AI System Requirements

Gigapixel System Requirements

For individual license refund requests or issues with cloud renders, contact support@topazlabs.com.

For issues with Pro licenses, contact enterprise@topazlabs.com.

For issues with Gigaprint, contact prints@topazlabs.com.

Refund Policy

Your user license for any Topaz Labs program gives you access to the current version and complimentary upgrades for one year. 

After one year, you can continue using what you already own or purchase additional upgrades.


There's no requirement to purchase upgrades, and you can keep using the versions you own after your upgrades expire.

 in your topazlabs.com account. 

Apps you own can be found in the left sidebar.

, you'll find your Upgrade License status under each app that you own.


, you'll see download links for Mac and Windows installers. 

If your Upgrade License is Active, then you will find links for the newest version of the app.

If your Upgrade License is Expired, you will find links to download the newest version released and the newest version you own.


If you want to renew upgrades, you can do so from the same screen. These options will add upgrade items to your shopping cart.

If you want to save the most on your upgrades, opt-in for auto-renew upgrades. 

This option will add upgrade items to your shopping cart.

User Licenses and Upgrade Licenses

For personal usage, your license purchase gives you permanent use for the current (and past) versions of the program(s) plus one year of additional updates.

You can buy additional updates in one-year increments or opt-in for auto-renew upgrades for the highest savings. You are not required to buy upgrades to continue using the version(s) you own.

Professional or enterprise licenses are recurring subscription, separate from personal licenses. Please contact 

Is Your Personal License Purchase A Subscription?

Enabling auto-renewals for your upgrade license ensures you can always access the latest releases at the lowest prices! 

In this article, you will learn what auto-renewal is, how to enroll in auto-renewal, and how to manage your renewal. 

Instead of purchasing a new upgrade license each year, you can enroll in auto-renewal, allowing you to lock in your annual upgrades at a lower price than manual renewals. The best part is that you no longer have to keep track of when your upgrade license expires—you will always have access to the latest version of your owned apps. 

Enrolling in auto-renewal is a breeze! You can sign up when you first purchase a new app or enroll at any time using the 

To opt-in, make sure you are signed into your 

. You can only enroll one app at a time. If you own all three of our focus apps ( Video AI, Photo AI, and Gigapixel), you must place separate orders.

Scroll down to the upgrade and select "Buy" (start with Photo AI, for example)

That will add the auto-renew to your cart, and you should ensure "auto-upgrades" are selected.


Then, enter your payment information. You should see that the Total due now is $0.00

. You will need to do it in two separate orders, as multiple auto-renew items cannot be checked out in one cart.

2. Select "renew your seats" for Photo AI and "renew upgrades" for Gigapixel and Video AI

3. That will add them to your cart, and you will want to ensure "auto-upgrades" are selected for this offer.

Managing your renewal is a breeze with our self-service menu on the 

You can change the payment type, view your timelines, or cancel your auto-renewal anytime. 


Updating or removing  your payment method


To update your auto-renewal payment information, go to the 

You can cancel your auto-renewal anytime by visiting the  

How to Enroll in Auto-Renewals for License Upgrades

You can install your Topaz Labs apps on as many computers as you'd like, but you can only log in on the same number of computers as the number of seats you own.

All of our Desktop apps, with a Personal License purchased*, come with two seats by default and seats are simply the number of unique computers you can use at the same time.


Pro Licenses are required for commercial use for orgs with over $1M USD annual revenue. Pro licenses are prices per single seat. Pro licenses pricing for Teams of 5+ or more are possible, 



Download links for our apps can be found:

How Many Computers Can I Install My Apps On?

Topaz Labs apps are currently only available in English.

What Languages Are Available In Each App?

Please view our latest privacy policy located at 

Privacy Policy

Please read the following terms and conditions carefully before using this site.

Topaz Labs makes available for use this website and the information posted including software, documentation, and products (collectively, the “Materials”) and various services operated (“Services”), subject to the terms and conditions set forth in these Terms of Use. By using this site, you signify your agreement to these Terms and Conditions. If you do not agree to these Terms and Conditions, do not use this site. Topaz Labs may modify these Terms and Conditions at any time. If any site user breaches any of the Terms of Use their authorization to use this Site automatically terminates and they must immediately destroy any Materials downloaded or printed from the Site.

This site is copyright protected. Any textual or graphic material you copy, print, or download is licensed to you by Topaz Labs for your use only, provided that you do not change or delete any copyright, trademark or other proprietary notices.

If you download software from the site, the software, including all files and images contained in the software, and accompanying data (together referred to as “Software”) are deemed to be licensed to you by Topaz Labs under the applicable End User License Agreement (EULA) available at 

. Topaz Labs does not transfer either the title or the intellectual property rights to the Software and Topaz Labs retains full and complete title to the Software as well as all intellectual property rights therein. You may not sell, redistribute or reproduce the Topaz Software, nor may you decompile, reverse engineer, disassemble or otherwise convert the Software to a human-perceivable form. All trademarks and logos are owned by Topaz Labs LLC., or its licensors and you may not copy or use them in any manner without written permission.

Topaz Labs reserves the right to move or delete portions of, or may add to, this web site from time to time.

The materials in this site are provided “as is” and without warranties of any kind either express or implied. Topaz Labs does not warrant or make any representations regarding the use or the results of the use of the content or other materials in this site in terms of their correctness, accuracy, reliability, or otherwise. All materials available on this site speak as of the original date of publication or filing. The fact that a document is available on this site does not mean that the information contained in such document has not been modified or superseded by events or by a subsequent document or filing.

Topaz Labs has no duty or policy to update any information or statements contained on this site and, therefore, such information or statements should not be relied upon as being current as of the date you access this site. Moreover, any portion of the materials available on this site may include technical inaccuracies or typographical errors. Changes may be made from time to time without notice to the materials available on this site, the Software and to the products described on this site.

To the fullest extent permissible pursuant to applicable law, Topaz Labs disclaims all warranties, express or implied, including, but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement. Topaz Labs does not warrant the accuracy, completeness or usefulness of any information contained on this site. Topaz Labs does not warrant that the functions contained in the materials available on this site will be uninterrupted or error-free, that defects will be corrected, or that the materials, this site or the server that makes them available are free of viruses or other harmful components. You (and not Topaz Labs) assume the entire cost of all necessary servicing, repair and correction.

Under no circumstances, including, but not limited to, negligence, shall Topaz Labs be liable for any special or consequential damages that result from the use of, or the inability to use, site or any downloaded materials, even if Topaz Labs or its representative has been advised of the possibility of such damages. In no event shall Topaz Labs’ total liability to you from all damages, losses, and causes of action (whether in contract, or otherwise) exceed the amount you paid to Topaz Labs, if any, for products purchased on this site.

Applicable law may not allow the exclusion of implied warranties, or the above limitations of liability, so the above exclusions may not apply to you.

The materials, content, services and software on this site are the protected copyright material and the intellectual property of Topaz Labs LLC., unless otherwise noted. No portion of the information contained on this site may be reproduced without the written consent of Topaz Labs.

Topaz Labs makes no representation whatsoever regarding the content of any other web sites that you may access from this site. When you access a non-Topaz Labs web site, please understand that it is independent from Topaz Labs and that Topaz Labs has no relation to the company nor does Topaz have control over the content on that web site. A link to a non-Topaz Labs web site does not mean under any circumstances that Topaz endorses or accepts any responsibility for the content or use of such web site.

Should any viewer of a product or document on this web site respond to Topaz Labs with information including feedback data, such as questions, comments, suggestions, or the like regarding the site, or the content of any item, such information shall be deemed to be non-confidential and Topaz Labs shall have no obligation of any kind with respect to such information. In addition, Topaz Labs shall be free to reproduce, use, disclose, display, exhibit, transmit, perform, create derivative works, and distribute the information to others without limitation, and to authorize others to do the same. Furthermore, Topaz Labs shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products and other items incorporating such information. This paragraph is not intended to apply to any personal information about you (such as name, mailing address and e-mail address), the use of which will be governed by Topaz Labs’ Privacy Statement.

In consideration of Topaz Labs’ continuing efforts to enhance and improve these products and to respond to feedback from users, you agree to transfer such ideas, concepts, know-how and techniques to Topaz Labs without any compensation. You agree to execute any and all documents that Topaz Labs may reasonably request in connection with confirming Topaz Labs’ ownership of and unlimited right to use such ideas, concepts, know-how and techniques. Additionally, by submitting content to the Community section of the Topaz Labs website, including but not limited to the member blogs, galleries, and forum, you grant Topaz Labs the unlimited right to display this content across its associated web properties.

You are solely responsible for the content of any comments you make. You agree that no comments submitted by you to this web site will: (i) violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights; (ii) be or contain libelous or otherwise unlawful, abusive, or obscene material or constitute the misappropriation of the trade secrets of any third party; and (iii) disparage the products or services of any third party. You agree not to submit any personal information (other than your email address or user name) through email sent to other users or messages posted on this site by you.

Should any user of a product submit images to Topaz Labs offices via conventional mail or Internet, said user will retain all rights and ownership owned image. You are simply giving Topaz Labs permission to display your submitted image(s) on this site or in other promotional materials. By submitting such materials you certify that you own the rights and licensing, possess proper model release permissions and all necessary release documentation in regards to said images. Upon submitting images to Topaz Labs you also take full responsibility of any legal issues, obligations or lawsuits that potentially arise in regards to use of the image. In addition you agree to waive any right to inspect or approve the photograph(s) or finished version(s) incorporating the photograph(s), including written copy that may be created and appear in connection therewith.

Topaz Labs also cannot be held accountable for any unauthorized usage or reproduction of your submitted images or content by third parties.

The software and services that are made available on and from this Site are the copyrighted material and work of Topaz Labs and/or its suppliers. You will not be able to download or install any software that is accompanied by or includes an end user license agreement unless you agree to the terms of such end user license agreement. If you do not agree to such terms, you will not be able to use the software. You may view our End User Licensing Agreement upon installation. Unauthorized duplication of software is a Federal crime. The Software & Information Industry Association (SIIA), states “anyone who violates any of the exclusive rights of the copyright owner … Is an infringer of the copyright” (Section 501), and sets forth several penalties for such conduct. Those who purchase a license for a copy of software do not have the right to make additional copies without the permission of the copyright owner, except (i) copy the software onto a single computer and (ii) make “another copy for archival purposes only,” which are specifically provided in the Copyright Act (Section 117).

 section establishing the extent and manner in which we use your information.

By using our site, you consent to these Terms and Conditions of Use.

If we decide to change our Terms and Conditions, we will update the Terms and Conditions modification date below.

All requests for further information or for permission to reproduce any portions of the Materials should be directed to:

Terms and Conditions

Your Account

Deciding what to buy? Learn about our licenses, refund policy, and more before you make your purchase.

Purchase Information

Trial Before You Buy