System Requirements
Before downloading Gigapixel, please review these instructions to find your computer’s specifications.
Click here to check if your Mac is compatible.
Finding Your Hardware Details
Follow the instructions here to find your computer specifications.
Find Your Windows System Profile
Find Your Mac System Profile
Disk Space Requirement
Gigapixel 8 requires the following amount of free space:
Windows: 20 GB
Mac: 14.5 GB
Minimum Requirements
| Windows Operating System | 10 (latest version) or 11 |
| CPU | Intel or AMD, with AVX instructions, released after 2013 |
| System Memory (RAM) | 16GB |
| Graphics Card (NVIDIA) | NVIDIA GTX 980 Ti or higher, 6GB VRAM |
| Graphics Card (AMD) | AMD Radeon 570 or higher, 6GB VRAM |
| Graphics Card (Intel) | Intel UHD 600 Graphics or higher, 16GB system RAM |
| Windows Operating System (OS) | 11 |
| CPU | Qualcomm Snapdragon (X, X Plus, X Elite) |
| NPU | Qualcomm Hexagon |
| GPU | Qualcomm Adreno |
| System Memory (RAM) | 16GB (24GB required for generative models) |
Recommended Windows Specifications
| Windows Operating System | 11 (latest version) |
| CPU | Intel OR AMD, with AVX instructions, released after 2020 |
| System Memory (RAM) | 24GB |
| Graphics Card (NVIDIA) | NVIDIA RTX 20 series or higher |
| Graphics Card (AMD) | AMD Radeon 5000 series or higher |
| Graphics memory (VRAM) | 8GB or more |
Intel-based Mac systems are underpowered for AI processing and will have slow performance.
| Mac Operating System | macOS 12 (Monterrey) and higher |
| CPU | Intel with AVX instructions |
| System Memory (RAM) | 16GB |
| Graphics Memory (VRAM) | 6GB |
Please review the Generative AI model system requirements here.
| Mac Operating System | macOS 12 (Monterrey) and higher |
| CPU & Graphics Card | Apple Silicon processors |
| System Memory (RAM) | 8GB |
16GB RAM is required to prevent processing errors.
Learn more about the Generative AI model system requirements here
Recommended Mac Specifications
| Mac Operating System | Latest macOS |
| CPU & Graphics Card | Apple Silicon M2 |
| System Memory (RAM) | 24GB |
You will need high speed internet in order to install Gigapixel to your computer. After Gigapixel is installed, the app will only need occasional internet access for activation and updates.
System Profiles
A system profile is a set list of details about your computer's system. The details can describe a range of specifications including the type of hardware your computer has, the graphics card installed, and how fast the processor runs.
For example, your system profile shows the timestamp of your last update for NVIDIA GPU drivers.
You can use these system profiles to help understand your computer’s abilities to process our AI models and minimize any disruption in your workflow.
If you are unsure about whether your computer meets our requirements, you can reach out to our support team by writing to help@topazlabs.com.
Please include your system profile in your message.
Requirements Not Met
Past Versions
If you discover that your system does not meet current requirements, one option to to use a past version with lower requirements. Please read our community post about Understanding Releases.
You can find instructions for rolling back to a past release in our article explaining how to Revert to v6.3.3.
Web Apps
If you're unable to install any releases of Gigapixel, you may want to use our suite of Web Apps.
Many features found in Gigapixel are available as features accessible through your browser. Take a look:
Image Denoise
Image Unblur
AI Face Enhancement
Sharpen Image
Image Upscale