Generative model FAQs
The Recover and Redefine models have higher hardware and software requirements than the basic models to run. basic knowledge required to successfully run, process and export using this AI model.
How do I use the Recover or Redefine?
Please refer to our guide about Generative models to learn a step by step guide.
Can my computer run Recover/Redefine?
Computer hardware can vary. It is recommended that your computer has at least 8GB of VRAM. Review our system requirements in the Generative models page.
What type of images are best for the Generative models?
Digital/web assets, small thumbnails, old photographs, low quality images, and AI generated artwork.
What file size can I use for Recover/Redefine?
At the moment, small files under 1024px are the best to test the model under 1MB. It is best to upscale these images at least 4-6x their original size for better output results.
Why I am seeing a "Large image" warning?

This is a warning that is automatically displayed when Recover is selected to run with an image that is larger than 1024px on it's longest side. Images larger than this may take longer to process locally on your computer. It is recommended to process these images through cloud rendering instead. Gigapixel does not allow for a continued workflow while Recover is processing locally.
"Your GPU does not meet the minimum requirements to run" - why am I receiving this message?
Your GPU is below the 8GB of VRAM threshold needed to run the Recover model.
In some cases, you can use Recover but the AI Processor in Gigapixel will need to be changed to your device's CPU. There is a huge likelihood that the rendering takes much longer to process.
What does "Rendering on CPU" mean?
The AI Processor used in Gigapixel detects the type of computer hardware needed to operate and run the application. CPU stands for Central Processing Unit which is the key component that will determine the speed of the image you are processing. This is a critical factor for using Recover.
Recover is an AI model that requires stronger computer hardware to produce for more efficient output results. Running Recover on a GPU (Graphics Processing Unit aka graphics cards) significantly speeds up the processing time.

When you receive "Rendering on CPU", this warning implies that Gigapixel is currently running on your main computer's CPU and can drastically change how long the wait time is to produce output results.
This warning can happen by default if your computer does not have a powerful graphics card that meets the 6GB VRAM needed. You can change your AI Processor to your GPU by opening Preferences > General >AI Processor. If you do not see a GPU option, your computer may not have one that Gigapixel recognizes is strong enough to use.
Why does Recover/Redefine take so long to process?
If your image is greater than 1000px there is a definite expected processing time that can last between several minutes to several hours. It is not recommended to continue allowing the model to process over night due to potential computer crashes or interrupted workflows.
Close out of other applications to minimize memory usage while running Recover.
Consider using Cloud rendering to process your images faster.
Why does my computer crash when I run Recove/Redefine?
There could be a range of reasons for the crash. Our most common known crash occurs when an extremely large file is used. To better understand the crash, please send your System Log files and the original file to our Support team. These logs are referenced by our development team.
Why can't I use Comparison View with Recover/Redefine?
Gigapixel's intended behavior is to disable Comparison View when Recover is used. For the time being, this disability ensures that Recover rendering or processing is successful and remains uninterrupted.