System Requirements
Learn about the system requirements for Topaz Gigapixel.
- Virtual Machines and Ghost Machines are not supported.
- E GPUs are not supported.
- Linux Operating Systems are not supported.
You will need stable high-speed internet to download and install Topaz Gigapixel on your computer. After Topaz Gigapixel is installed, the app will also need internet access for activation, updates, and cloud rendering.
Compatibility Check
Follow these steps to find your computer's system profile and use it to check compatibility with Topaz Gigapixel ↓
Step 1 ➔ Get your Mac System Profile
Find your Mac system profile
Step 2 ➔ Import your System Profile
Use Mac Check
Step 1 ➔ Get your Windows System Profile
Find your PC system profile
Step 2 ➔ Import your System Profile
Use PC Check
Minimum Requirements
| Operating System | macOS 12 (1) |
| System Memory | 16 GB RAM (2) |
| Processor | M-series |
| Available Internal Storage | 25 GB |
(1) Generative models require macOS 14 or newer.
Learn more about the Generative AI models
(2) For large upscales, 24 GB of RAM or more may be needed.
(3) It may be possible to install and run Topaz Gigapixel on a system that does not meet the minimum requirements. However, if your system does not meet the minimum requirements, it is not supported.
| Operating System | Windows 10 (latest version) (1) |
| System Memory | 16 GB RAM (2) |
| CPU | Intel or AMD, with AVX instructions, released after 2016 |
| Dedicated Graphics | NVIDIA - 6 GB VRAM (3) |
| AMD - 6 GB VRAM (3) | |
| Intel - 6 GB VRAM (4) | |
| Integrated Graphics | Intel UHD 600 Graphics |
| Intel Iris Xe | |
| Available Internal Storage | 35 GB |
(1) Windows 10 support may end before 2026. We highly recommend upgrading to Windows 11.
(2) For large upscales, 24 GB of RAM or more may be needed.
(3) Generative models other than Standard Max require 8GB of VRAM with a NVIDIA or AMD GPU. Standard Max only requires 6 GB of VRAM with a NVIDIA or AMD GPU. Learn more about the Generative AI models.
(4) Our Core models support Intel Arc (Alchemist / Battlemage) GPUs with 6 GB of VRAM or more. Generative model support coming soon.
(5) It may be possible to install and run Topaz Gigapixel on a system that does not meet the minimum requirements. However, if your system does not meet the minimum requirements, it is not supported.
| Operating System | Windows 11 |
| System Memory | 16 GB RAM (1) |
| CPU | Qualcomm Snapdragon (X, X Plus, X Elite) |
| NPU | Qualcomm Hexagon |
| GPU | Qualcomm Adreno |
| Available Internal Storage | 35 GB |
(1) Generative models require 24 GB of RAM and may run slower on ARM devices compared to systems with a dedicated GPU.
Learn more about the Generative AI models
(2) It may be possible to install and run Topaz Gigapixel on a system that does not meet the minimum requirements. However, if your system does not meet the minimum requirements, it is not supported.
Recommended Specifications
| Operating System | macOS 15 (1) |
| System Memory | 24 GB RAM or more |
| Processor | M-series (Pro, Max, or Ultra) |
| Available Internal Storage | 40 GB |
(1) We are actively working on macOS 26 (Tahoe) support. Some features may not function as expected. Please report any issues you encounter.
| Operating System | Windows 11 (latest version) |
| System Memory | 24 GB RAM or more |
| CPU | Intel or AMD, with AVX instructions, released after 2020 |
| GPU | NVIDIA RTX 20 series+ (1) |
| AMD Radeon 5000 series+ | |
| Graphics Memory | 8 GB VRAM or more |
| Available Internal Storage | 50 GB |
(1) For NVIDIA graphics cards, we recommend installing the Studio driver when available.
Frequently Asked Questions
If your System does not meet the minimum requirements for Topaz Gigapixel, installation and image processing issues may occur.
- You can Reach out to Support and send us your System Profile, and we can provide workarounds - if any are possible.
- Alternatively, instead of using Topaz Gigapixel with an underpowered computer, you can look into our suite of Web Apps - These will work, no matter what computer you have, as they are accessed through your web browser.
Step 1 - Get your Mac System Profile
- See the steps below on how to find your System Profile.
- Your System Profile will be a .spx file.
Find Your System Profile (Mac)
Step 2 - Check your System Profile
- Once you have your .spx file, you can then check if you meet the Minimum Requirements or Recommended Specifications for Topaz Gigapixel.
- The RAM information will be in the "Hardware" section of your System Profile (Memory).
- Using Mac Check is highly recommended.
Step 1 - Get your Windows System Profile
- See the steps below on how to find your System Profile.
- Your System Profile will be a file named: DxDiag.txt
Click here for Steps to Find Your System Profile (Windows)
Step 2 - Check your System Profile
- Once you have your DxDiag.txt, you can then check if you meet the Minimum Requirements or Recommended Specifications for Topaz Gigapixel.
- The RAM information will be in the "System Information" section of your System Profile (Memory).
- The VRAM and graphic card information is in the "Display Devices" section (Dedicated Memory).
- Using PC Check is highly recommended.