Troubleshooting
To debug Topaz Photo AI, try the following steps first:
- Restart the application.
- Reboot your computer and try again.
- Update to the latest version. Open Topaz Photo AI and click the Update Available button on the top right or download a new installer from the Topaz Labs downloads page.
- Verify your computer meets the system requirements. Update your graphics driver or operating system to the latest version.
If you are unable to find a solution in our docs or forums, please send us a message.
Please provide as much detail as possible about the issue you are experiencing, including screenshots or screen recordings to help the support team resolve the problem quickly.